![]() ![]() Products can only be returned for a refund, store credit, or an exchange for the same item.Customer is responsible for shipping costs incurred to return products.Original shipping cost and shipping insurance charges are non-refundable.Upon receipt, all returns will be inspected, and, at our discretion, credit may be refused or a restocking fee of 5%-15% may be assessed.Returned product must be in new, re-saleable condition, with all original boxes, packaging, parts, cables, manuals, etc. ![]() Returnable items must be received by Hellhound Performance within 15 days of the product being received by you the customer.Packages received without a Return Authorization Number written clearly on the outer carton will be refused.Do not write on the product packaging itself.Returns must be packaged securely in an outer carton.Please be aware the supplied shipping rates do not include any customs fees, duties or brokerage fees that may be attached to your shipment, all applicable customs fees, taxes and duties are the sole responsibility of the customer. Hellhound Performance will not lower or devalue your shipments contents, all packages are valued at their purchased price as required by law. Hellhound Performance reserves the right to adjust the shipping carrier without notification in an attempt to try and get your products to you sooner, your shipping service will be carried over to the adjusted carrier for example is Federal Express Two Day Air is selected and we determine that your order will be benefit by shipping from one of our warehouses which use UPS you order will be shipped with UPS 2nd Day Air and vice-versa.Īn RMA (Return Merchandise Authorization) number is required, and must be written on the outside shipping carton. Hellhound Performance now services countries around the world via Federal Express's International Service! If you would like to estimate shipping costs to your selected country you can do so by adding your desired items to the cart and use the "Estimate Shipping" box located on the lower portion of the shopping cart. Please also take note that our express services unless otherwise noted do not include weekend delivery, if you wish to add a Saturday Delivery option please contact a member of our team and they will manually quote this out for you as Saturday Delivery is not included on any method of transit besides FedEx Home Delivery Please take note that free shipping promotions only apply to US48 customers and exclude products that are labeled as Pre-Order, Group Buy or Clearance. Hellhound Performance reserves the right to adjust the shipping carrier without notification in an attempt to try and get your products to you sooner, your shipping service will be carried over to the adjusted carrier for example is Federal Express Two Day Air is selected and we determine that your order will be benefit by shipping from one of our warehouse which uses UPS you order will be shipped with UPS 2nd Day Air and vice-versa. You can check if your order qualifies for any shipping promotion by adding your desired items to the cart and use the "Estimate Shipping" box located on the lower portion of the shopping cart. This promotion does not apply to expedited orders although your order may be entitled to additional shipping discounts. If your order qualifies for free shipping it would be shipped with Standard Ground Service. Currently, Hellhound Performance is offering free shipping on orders of $250 dollars or more.
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